I just wanted to thank you and your team for all of your help and great service for our stay at Lane End last week. As ever everyone had a great time, the two days training went smoothly and we all felt very looked after so thanks for that. Also, particular thanks to you for being so patient and understanding during the booking process.
I wanted to write and let you to know that we were very impressed with our entire Lane End experience - we could not fault a thing! The venue was outstanding, the food delicious, the accommodation excellent and all Lane End employees were efficient and professional. We will definitely recommend Lane End to other people and it will be a marvellous venue to perhaps use again for a summer event.
We have used many conference centres over the years and none have come close to the level of excellence that Lane End has to offer. From the beauty of the location and scenery to the excellent and professional standard we found all round, it by far exceeded our expectations.
I would like to extend a grateful thanks to each of the conference staff for their attentiveness and helpfulness, nothing was too much trouble. Whoever is leading your team should be wholly congratulated for doing such an excellent job.
May I also comment on a very high standard of meals, beautifully presented with emphasis on fresh products, a delight to look forward to each day, and certainly surpasses a level of ‘ star quality’ not found in many a 4 star hotel.