Top 5 Tips in Finding a Specialist Training Facility
Selecting the right training facility is an integral part when undertaking a training programme - once you've traweled through endless options and shortlisted those venues meeting your requirements best, how do you know what to look for to ensure the training venue you choose will contribute to the overall success of your event?
Consider the following 5 points when making that all important decision.
1. Response Times
How effective is the venue’s sales team in responding to your enquiry and ongoing requests? This may be an indication of the level of service you can come to expect at the training facility during the actual training programme.
2. Quality of Proposal
Consider the quality and proposal of rate and facilities the training venue has to offer. Have you received a professional looking proposal covering all your requirements and providing helpful information about the venue, the facilities and the point of contact? This may be an indication to the overall professionalism and attention to detail the venue staff at this training facility has to offer.
3. Booking the site visit
When you try to arrange a site visit it is often a good sign if you have to work around the venue in finding a suitable time. If the conference rooms are in use most days during the week then the venue is obviously quite busy and a popular choice for many other clients. However, if the opposite is true then you may want to reconsider, but before you do remember that summer breaks and bank holidays are not high demand periods for any training facility.
4. During the site visit
It is important to look at every aspect of the training facility during the site visit, not just the quality of the conference rooms.
- Consider the welcome you receive from reception and the sales representative, your delegates will most likely
be greeted in the same manner.
- Take note of the car park, it is a good sign if it seems to be full.
- Where possible have lunch at the venue to determine the quality of the food and the menu choices.
- During lunch try to listen to the comments of other guests, this could often reveal valuable information.
- While being shown around does the sales representative greet other clients in passing and does venue staff that
walk past you greet you?
- Have you been given all the information you have asked for and have the benefits of the training facility in question
been explained?
5. Ongoing contact
It is important for the venue’s coordinator to build a good working relationship with the client in order to understand the exact requirements and training objectives to ensure the desired outcome is achieved.
If you are looking to book a training facility for your next training programme then please visit our training facilities page or call us on 0845 213 3013 to discuss your requirements.
