Further to our conference at Lane End this week, please accept my sincere thanks to you personally for your help in advance where your patient response to my requests was very flexible in order to accommodate all our requirements and also during the event where I appreciated you keeping on top of my last minute requests for printing, food and the random one for a tennis ball (sorry not quite sure where this ended up)!  The assistance provided by Mike, David, Dawn was excellent, as was the service provided by the food and beverage teams throughout Lane End, please pass on our appreciation.  The venue is so important to the smooth running of such an event and Lane End ensured that our conference was a success. 

Kind regards, Jo - Renewable Energies