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12

The weekend was incredible - the centre was perfect, staff bent over backwards to help us and both the participants and the staff had an incredible time - most of the participants referenced the weekend in last night's graduation thank you's!

Just a quick email to say that once again your staff have been excellent and very flexible given the traffic problems that caused many of our participants to be late. Everyone from receptionists, cleaners, your chef and the team who were looking after us for the weekend have been absolutely amazing and a credit to Lane End. We have had many positive comments about the quality of the food and have once again enjoyed being with you. Please please please feed this back to them, not one of our participants has had a negative experience over the course of the weekend and your staff have bent over backwards to help us.

I just wanted to say a huge thanks to you and the team for last week. We were so impressed with everything and believe we got really good value. The entire waiting team were simply excellent at all times, the Head Chef Mike Day were super during the cook off on Thursday evening and Steph were so efficient and patient with us over the arrangements. Thanks to all!

You should expect a call from one of my colleagues relating to an IT training session he wants to book early next year. I couldn't recommend your venue to my colleagues highly enough. 

Just wanted to thank you and your team for all of your help, flexibility and assistance over the last 3 weeks. The 3 weeks wouldn't have gone so smoothly without all of your help. As ever the food, rooms and level of service was second to none. I look forward to coming back again soon and please do pass on our thanks to all of your team.

I would just like to thank all staff involved in looking after us at our recent visit/conference. 

The service level was exceptional but what was truly remarkable was the fact that every single member of staff that I came into contact with was genuinely happy and engaged in their work with the customer their priority. 

Simon, David, Tracey, Nicola, Mark just a few of the many wonderful staff you have.  Fantastic team thank you.

I just wanted to drop you a quick line to say thank you so much for a really wonderful experience at Lane End. Your staff couldn't have been more attentive, the food, accommodation and meeting rooms were excellent and we had a really good 24 hour stay with you - thank you.

12

 


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