I just wanted to thank you and your team for all of your help and great service for our stay at Lane End last week. As ever everyone had a great time, the two days training went smoothly and we all felt very looked after so thanks for that. Also, particular thanks to you for being so patient and understanding during the booking process.
I have been using the Lane End Conference Centre since 1995 and have probably run over 100 events which have included management development, sales training courses, or conferences & seminars each one over one, two or three days in duration. It has become the default location for me whenever I need a quality venue with superb facilities and attentive staff with a can do attitude. The general location is very convenient and the setting and the grounds around the Centre make it perfect for switching off from the day to day business and switching on to the event being held at Lane End. It also helps that the food is superb and the tea and coffee stations are available throughout the day! It’s that type of small but important attention to detail which makes Lane End special.
Our recent event at Lane End was fantastic as always, it couldn’t have gone any better. The staff at Lane End is the perfect example of what customer service is all about. The service we receive at your establishment features as an example in quite a few of my presentations globally!
I have had feedback from a few of my colleagues and they all said it was an excellent venue. They would like me to book again if the need arises. The trainer was very impressed and said the venue was the best he had ever used for a training session. I must say that I was very impressed with your attention to every detail and doing everything to accommodate us. Thank you, I will definitely use Lane End Conference Centre again.
I would like to thank you very much for your help and assistance. The weekend was a great success. The staff were very friendly and helpful, the food was excellent and the rooms were very comfortable.
Lane End Conference Centre’s service for our past three events has been superb. The venue offers us a self contained space, with no interruption, which suits the needs of the event perfectly and the surroundings helps to create a relaxing and engaging atmosphere for all of our attendees. The event itself is a core part of our company where we can work on business strategy in an open forum with an added training element for those attending. In the past this event has achieved great success. Lane End Conference Centre has had a big impact on that success and I look forward to having a continued partnership with them for the long term.