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18

I would like this opportunity ­ on behalf of the Thames Valley Network, the course facilitators, the participants ­ to say a huge thank you for the tremendous welcome and support you and your team have provided throughout the number of years we have been holding the course with you.

You have excellent facilities and a glorious setting at Lane End, which have played a significant part in the almost 100% positive feedback we have achieved over the years. You also have a very good group of staff who we have had the pleasure to get to know very well.

I would like to compliment you on something I have never encountered before at any hotel or similar establishment. I am allergic to garlic and your staff were outstanding in labelling all the food, so much so that one of the other delegates asked 'what are all these garlic-free food for?' I have never had anyone take so much care in ensuring that I don't eat the wrong food. Thank you.

Everything at Lane End was very well organised and the food were superb - really well cooked and fresh, innovative and catered for all diets. You should enter Master Chef or British Best Dish for professionals.

I just wanted to say thank you for all your help today. We were very happy with everything at Lane End Conference Centre. All your team worked hard to make our day a success and our clients were most impressed with the venue. Please thank the chef as well - lunch was delicious and the birthday cake yummy.

A huge thank you to you and all your team for making our event a success yesterday. It was my first time at Lane End and I was really impressed with the venue and service we received - the quality was of a very high standard. We look forward to working with you again in the future.

I just wanted to drop you an email to say thank you for your help in ensuring that our Graduate Induction went so smoothly last week. It was great to be able to run through everything before hand and for the team to have such a good grip on what was happening when - this ensured that everthing worked well and ran smoothly for such a large number of guests. Please pass on my thanks to all the staff at Lane End. Everyone was really helpful and cheerful, they went out of their way to help where they could. I look forward to returning next year.

18

 

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