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Great facility and thank you to you and the whole team for providing us with a great experience and the level of customer service is exceptional.

I’ve just had a telephone call from one of our tutors. He said that the venue was brilliant, the staff were very helpful, friendly and accommodating, the food was great and everything ran smoothly.  So please pass on our thanks to everyone.

As discussed, I just wanted to pass on thanks for hosting our development days.
The feedback we were given was:
•    Lane End Conference Centre is a really good venue.
•    Although others were using the facilities at the same time, the separate dining rooms and lounge areas meant that we could stay together as one team.
•    All dietary needs were adapted and met, producing great food!  
•    Waiting staff were very attentive – especially noting those with dietary requirements and offering alternatives before even being asked!
•    All staff were very accommodating and helpful.
•    Reception passed on welcome packs on arrival and delivered some to bedrooms, which was very helpful and welcoming to those receiving them.
•    The team particularly wanted to thank Dave for staying late on Wednesday to prepare the meeting room for Thursday as he was off duty that day.
On a personal note, I want to thank you Louise, for all your patience with the preparation work and adaptations to our ever-changing requirements, (even producing the place-name cards for us), it was certainly challenging at times and I couldn’t have done it without you! All these little touches added up and made it a very enjoyable experience for us.

 

The meeting went really well yesterday. The meeting room was perfect and the lunch/refreshments were lovely.  Alice looked after us very well too.  I am not involved in the meeting there today but I expect it will all go well.  Thank you to you and the team there for getting everything right!
 

On behalf of DEKRA and myself, may I take this opportunity to say a very big Thank You for hosting our Conference on Wednesday 5th July.

Thank you to you personally Lucie for all your guidance, help and support during the weeks prior to the conference date, allowing me the time to come and see you so I could run through the details of the day and your constant communication via phone or email to keep me updated, and thank you for being on hand on the day to double check everything was OK. 

The Centre offers excellent facilities, from the conference rooms which were well equipped, well set out and with such a warm day, air-conditioned! As the weather was so good to us, it allowed the use of your recreational area which my colleagues made full us of and as you know, rounders’ and five-a-side football was played and I know from all the wonderful comments I received, how much fun was had there.

Please pass on my thanks to your catering staff for putting on such a wonderful bar-b-q. Everyone commented on how lovely the food was and how well organised your staff were. I also eat in your restaurant on Tuesday evening, please pass on my compliments to your chef. 

Could you also pass on my personal thank you to David to. David couldn’t do enough for me on the day and I know he also helped my colleagues to. There was no job to big or small, what ever I requested, he was always there to help me, for which I am most grateful.

Please also thank all your staff who were involved in our event as it wouldn’t have been the day it was without their help and support.

Thank you again Lucie to you and all your colleagues.

I just wanted to say a massive thank you for all of your help for our booking this year. We had a fantastic time and not least of all because of all the wonderful staff there at Lane End. Sarah was also extremely helpful and kind. Please pass on our thanks to all the staff who made our experience so fantastic.

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