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Latest ReviewsDigital-Award-TRA-2022

HelpAge

1st Apr 2022

On behalf of the rest of the team, I want to officially thank you for the professional way you engaged with us from the very first time you came on board when I complained about my last experience. The entire Lane End team have made sure that our stay this past week was a very good one. From the reception crew to the housekeeping crew, the Operations Manager, to the conference team and of course the ever-reliable David, everyone did their bit in making sure our meeting went well. Thanks to Louise for sorting out my mailing as well.

One of my colleagues today actually said this: ‘This place feels like home’.

Of course, I will single out Kim, for the very special care she took to make sure I had a successful meeting. Right from the planning to the execution, Kim was brilliant, and I knew I was in safe hands with her from the very first day. It is a pity I did not get to thank her personally. Please pass on my warm greetings and appreciation to her.

Obina Chijoke

DHL International (UK)

24th Mar 2022

I just wanted to take time to thank you for your support and help this week, you and the team here at Lane End have made our stay lovely.

Everyone, from David, the Receptionists, waiters, chefs, bar staff, yourself and even the cleaners have made this experience wonderful.

Using this space up here has been so good and enclosed.  The participants and facilitators have taken advantage of the outdoor space as well, and if we had known how beautiful the weather was we would have asked for one of your very special bbqs.

Robert Bramley-Buhler

DHL Express

22nd Mar 2022

Belinda, David, Manuel and the team were so helpful, nothing was too much trouble for them. When we asked for the sports bar to be opened early it was not an issue. The use of the golf simulation was a nice touch . The room and break out rooms were of a good size and clean. The food was tasty and served with a smile. 

Louise Levy

Pioneers

21st Feb 2022

The staff were VERY welcoming and helpful. David took such good care of us with the room layout and follow through during the week. Manel, Bernadette, Claire and the restaurant team could not have been more welcoming. Sam and Jackie at the bar took great care. Pre-event communication with Kim was brilliant. Reception staff (I mainly interacted with Angela and Dani) were extremely helpful, as were Belinda and Mike behind the scenes.I did not get to know the names of cleaning staff, but they were an important part of the week. I have inadvertently missed some specific names. All in all, a great week. The afternoon tea on Tuesday was greatly appreciated by the group.

David Milligan

RICOH

1st Feb 2022

Lane End staff excelled themselves in hosting the event on very short notice!  

Olga Lello

Resource Productions CIC

24th Jan 2022

Your staff and facilities were ABSOLUYTELY AMAZING - especially at such short notice. 

Dominique Unsworth MBE BEM MBA MIoD FRSA