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I just want to say a big thank you to you for all your help in making our last board meeting a success. The trustees had glowing commendations for Lane End as always.

I Would like to take this opportunity to thank you very much for arranging our booking and making it an enjoyable experience from start to finish. We've received excellent feeedback from our facilitators today – they have all said what a great venue and all went very well indeed. I look forward to contact you again in the future. Hope you have a great Summer! 
 

Great facility and thank you to you and the whole team for providing us with a great experience and the level of customer service is exceptional.

I’ve just had a telephone call from one of our tutors. He said that the venue was brilliant, the staff were very helpful, friendly and accommodating, the food was great and everything ran smoothly.  So please pass on our thanks to everyone.

As discussed, I just wanted to pass on thanks for hosting our development days.
The feedback we were given was:
•    Lane End Conference Centre is a really good venue.
•    Although others were using the facilities at the same time, the separate dining rooms and lounge areas meant that we could stay together as one team.
•    All dietary needs were adapted and met, producing great food!  
•    Waiting staff were very attentive – especially noting those with dietary requirements and offering alternatives before even being asked!
•    All staff were very accommodating and helpful.
•    Reception passed on welcome packs on arrival and delivered some to bedrooms, which was very helpful and welcoming to those receiving them.
•    The team particularly wanted to thank Dave for staying late on Wednesday to prepare the meeting room for Thursday as he was off duty that day.
On a personal note, I want to thank you Louise, for all your patience with the preparation work and adaptations to our ever-changing requirements, (even producing the place-name cards for us), it was certainly challenging at times and I couldn’t have done it without you! All these little touches added up and made it a very enjoyable experience for us.

 

The meeting went really well yesterday. The meeting room was perfect and the lunch/refreshments were lovely.  Alice looked after us very well too.  I am not involved in the meeting there today but I expect it will all go well.  Thank you to you and the team there for getting everything right!
 

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