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Latest ReviewsDigital-Award-TRA-2022

BP

25th Oct 2021

Wow – what a week that was!!!  On behalf of Claire, Chris and myself I just want to say a HUGE thank you to you, Mike and David for making it happen.  All the staff remarked how polite and helpful everyone is.  Shout out to Manuel and Jackie too for great service during our breaks and down time.

It truly was lovely to come back and be greeted in such an enthusiastic manner.

Nikola Brown

Skylark International

10th Oct 2021

We had such a good time with you guys, and I have nothing but good things to say. The staff were outstanding!

Eddie Lawless

Core Health & Fitness Trading Limited

28th Sep 2021

Thanks so much for everything on Thursday. It was perfect. Couldn’t have asked for more. The whole team were fantastic, helpful, polite and just brilliant!

Sophie Love

School of Media, Arts and Humanities - University of Sussex

21st Sep 2021

I’m sorry I didn’t get a chance to talk to you before we left on Friday morning, but I just wanted to say a huge thank you to you and your team!

We had such an amazing stay at Lane End last week and truly enjoyed our time there. Thank you for sorting all of our occasional glitches so quickly during the week (there were quite a few!) and for generally a fantastic service all around. I would also like to specifically thank the restaurant and bar staff who were remarkable and made our stay even better. 

Katharina Hendrickx

UCL

14th Sep 2021

We just wanted to say a massive thank you for hosting us last week! Everyone had such a great time, and it made a massive difference being able to meet in person at Lane End - the site is beautiful and worked perfectly for our retreat.

And a special thank you from me to yourself, David and all of the reception staff for making things run so smoothly. As you know I wasn't originally meant to be the point of contact for venue and hadn't had that responsibility before, but you all were all so helpful with our requests and we all felt very looked after! 

Jimmy Van Hear

Healthy Living Projects

7th Sep 2021

We’d like to say a big THANK YOU to you and your amazing team for truly going above and beyond to make the experience for all of the women so special. “Going above and beyond” can sometimes sound hyperbolic. But, in your case, it is very much true.

I can reference so many examples when we were truly touched by your kindness, patience and generosity. From regularly checking in to make sure that everything was okay, to moving times for the meals around at very short notice and at great inconvenience - you constantly prioritised our needs.

Members of our women’s group are experiencing a number of personal challenges and have dealt with very serious traumas. They’re incredibly resilient and bright, and the retreat represented a moment for both self-reflection and inspiration.

You and your colleagues’ efforts played an absolutely integral part in ensuring that the retreat was such a positive experience for them all and the feedback about the venue has been so wonderful. Thank you for helping to create such positive memories for all!

Munira Ali