Michelle and David were real stars. So attentive and real profesional service.
Louise and her colleagues were very helpful during the day and able to accommodate requests for towels and hair dryers to dry of participants in team-building excersizes in the rain! Louise has been particularly helpful both on the day in making sure we had all we needed and before in dealing with our changing requirements. Many thanks for all your help; I look forward to working with you again in the future.
Just a short note from John and I to thank you so very much, for yesterday.
We had an absolutely super time, and yourself, and all the staff, were so accommodating with those last minute requests…… more bacon butties, the bar being opened earlier etc etc!
I know Keely will be in touch to finalise our account but wanted to just thank you personally.
Michelle was excellent both before and on the morning of the event, as was David the conference porter. Both were very friendly and professional. Although I have been to Lane End before, this was the first time I have organized my own event and I was very impressed. Thank you!
David the conference porter and Jackie who cleaned in the morning were exceptionally helpful. Also really appreciated you allowing us to use some extra rooms for our team excercises. Hope to be visiting again.
I just wanted to pass on my thanks to you and your fantastic team for everything over the past couple of days. Everyone at Lane End does a wonderful job and really goes the extra mile which, when a group is as disorganised as ours, means a lot! Now that I have a better idea of the format for next week, it shouldn’t be so chaotic. It would have been helpful to have had the printing requirements in advance for example!
Thanks also for accommodating Idris’ mealtime needs whilst he’s observing Ramadan – he was really grateful.
Please pass on our thanks to everyone in for making our conference so successful and for making us feel so welcome.