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9

The week went superbly. I love Lane End and it is the perfect place for the kind of retreats we do. Everything flowed flawlessly and all of us felt well watched over and taken care of and David, one of the caretakers, was so much fun and very personable with us. Send my warmest greetings to him and tell him I have a new expression to use that he shared with me. Chin wagging.

The meals, each and every one, were delicious. Although we love the atmosphere at Grouse and Ale and loved dining there on that Friday night, we all said the food was superior at the Lane End. Please be sure to tell the chef that for us.Thank you for all you did to make our retreat such a success. I’m already looking into the 2015 first quarter and planning another retreat. I will keep you posted about the details once I know more.

I am pleased to confirm that the event last week went very well, so thank you for your assistance.

We felt that the conference met the aims and objectives we set out to achieve, and that your staff were friendly and helpful. The meeting room/accommodation facilities are at a good standard and all the IT worked very well. Thank you for arranging the private dining at short notice too ­ we were glad that you were able to be flexible.

We were happy overall and will certainly consider the venue as a future option for events. Thank you both for your help over the last month or so - it has been a pleasure working with you and hopefully we will again in the near future.

I wanted to write and let you to know that we were very impressed with our entire Lane End experience - we could not fault a thing! The venue was outstanding, the food delicious, the accommodation excellent and all Lane End employees were efficient and professional. We will definitely recommend Lane End to other people and it will be a marvellous venue to perhaps use again for a summer event.

We have used many conference centres over the years and none have come close to the level of excellence that Lane End has to offer.  From the beauty of the location and scenery to the excellent and professional  standard we found all round, it by far exceeded our expectations.

I would like to extend a grateful thanks to each of the conference staff for their attentiveness and helpfulness, nothing was too much trouble. Whoever is leading your team should be wholly congratulated for doing such an excellent job.

May I also comment on a very high standard of meals, beautifully presented with emphasis on fresh products,  a delight to look forward to each day, and certainly surpasses a level of ‘ star quality’ not found in many a 4 star hotel.

The informal student feedback was that the venue was excellent, they were particularly impressed with the quality of the meals and rooms. I was personally very impressed with the staff at Lane End. Our attending academics felt Lane End was easily on a par with other retreat venues they had visited with UCL and I think everyone was rather sad to leave on Friday (except maybe me - I was exhausted!). Thank you for all your help arranging.

I’d also like to take this opportunity to say a massive thank you to you and your staff at Lane End, the event was a huge success and everyone thoroughly enjoyed their stay/experience at Lane End. I personally was very grateful for your help and understanding of our requirements.  
           
       
       

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