Lane End Excellence Inspires Customer Loyalty
Excellence at Lane End Conference Centre continues to create loyalty amongst clients with one booker now surpassing 100 events at the Buckinghamshire-based venue.
Skills in Healthcare, providers of flexible and cost-effective solutions to realise brand potential in Pharmacy, is holding a second annual engagement seminar at Lane End on the 16-17th December. Alan Francis, National Client Sales Manager at Alliance Healthcare, booked the event and has now surpassed 100 events at Lane End throughout his career.
“I have been using Lane End Conference Centre since 1995,” says Alan. “I have probably run more than 100 events which have included management development, sales training courses, or conferences and seminars each one over one, two or three days in duration. It has become the default location for me whenever I need a quality venue with superb facilities and attentive staff with a can do attitude. The general location is very convenient and the setting and the grounds around the centre make it perfect for switching off from day to day business. It also helps that the food is superb with tea and coffee stations available throughout the day. It’s that type of small but important attention to detail which makes Lane End special.”
Loyalty has become a regular occurrence at Lane End with all of its top five clients using the venue for more than three consecutive years whilst four out of five of those clients returning for at least five years.
“As a progressive venue we are always keen to attract new business but we are proud to have strong partnerships with many clients prospering over a number of years,” comments Heni Fourie, Sales Marketing Manager at Lane End Conference Centre. “Alan’s loyalty to Lane End has been created because of the continued excellence we can provide in all our venues, services and catering. We’re honoured to be hosting the event once again in December and I look forward to enjoying another 100 events with Alan!”
Lane End Conference Centre offers a unique modular design with five distinct and completely self-contained conference buildings – each offering bedrooms, meeting facilities, bar, lounge and dining room – available for exclusive use. For further information contact the sales team on 01494 881171.
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